4 min read
Hygiene & Prevention special
Healthcare-associated infections: how hygiene and traceability support prevention.
Healthcare-associated infections: a new frontier for professional cleaning
In hospitals, care homes and clinics, healthcare-associated infections remain a major public health challenge. In Switzerland and elsewhere, preventing infections acquired during a stay in a healthcare facility is a priority for management, hygiene teams and cleaning providers.
But digital tools are opening a new chapter: one where hygiene can be documented, checked and audited, supporting more effective work.
A persistent risk
Every year, many patients acquire an infection during a stay in a healthcare facility, sometimes linked to gaps in surface hygiene or protocol management.
“A surface that is not properly disinfected, a missed cleaning task or an unchecked product change can put an entire chain of care at risk,” warns a hygiene lead at a care home in Vaud.
The WHO notes that up to 30% of healthcare-associated infections can be prevented through rigorous practice. Butrigour alone is no longer enough. It must also be demonstrated.
Hygiene and traceability: a powerful combination
My Synapse brings together tasks, checks and information for teams. In hygiene services, it helps plan work, document completion and follow quality. Depending on the modules selected, follow-up can also cover housekeeping, maintenance and logistics.
“Today, it is not enough to clean: we need to show what was done, by whom, when, on which surface and using which method,” explains the founder of My Synapse.
Using a simple mobile app, cleaning staff can sign off each task with digital checklists, location data, photos and signatures. Managers can thenmonitor compliance in real timeand export reports for inspections.
Tailored support beyond the tool
My Synapse goes beyond technology. The company also providesprofessional support, combining hygiene audits, organisational advice and software configuration tailored to each client.
“We often get involved early to review existing practices, identify critical areas and adapt the action plan to on-site conditions. We then help digitise the protocols to support effective work and provide evidence of compliance,” explains an auditor.
Audits can reveal gaps between written protocols and day-to-day practice, often linked to time, training or communication constraints.
Care homes, hospitals and providers: growing demand
Demand for this service is growing amonghealthcare facilitiesas well asspecialist cleaning companies. In a market where demonstrated quality is becoming a key selection criterion, having a traceability system is astrategic advantage, especially in tenders.
“My Synapse helped us structure the quality section in our proposals. It is clear and easy to follow, which reassures our clients,” says a sales director at a Geneva facilities management company.
A Swiss solution that adapts and grows
Developed in Switzerland, My Synapse can be adapted to care homes, clinics, hospitals, property managers, schools, hotels and industrial companies. It is offered as a hosted service, with data hosted in Switzerland and processing aligned with the Swiss FADP.
My Synapse offers three plans that build on one another:Essentialfor time tracking, scheduling, stock and reporting;Advancedadds traceability, quality checks, HR and finance dashboards, and a client portal;Premiumadds IoT, AI-assisted optimisation, environmental monitoring and links to billing and ERP.View detailed features
The future of hygiene: visible, measurable, responsible
As hygiene requirements grow and facilities face increasing pressure, one thing is clear:the future of hygiene will rely on data, evidence and transparency.
In this way, tools such as My Synapse can help turn an area once seen as purely technical into akey pillar of care quality and safety.
The 30-day free trial is separate from these plans, with no commitment and setup support.